#Fitbit connect to android update

The first rep told me that it was because the Alta is a newer device and that was the reason, if i wanted to use multiple devices i would need to set up 2 accounts which i pointed out is garbage because the website says: They told me the Alta overwrote the flex2 and there was nothing they can do to get the 5,600 steps back. After they looked into it they saw the 5,600 steps on the flex2 and the 146 steps on the Alta. I called support about this and was told this is not how the system works. Well the step count on the flex2, dashboard and Alta now all say 146 steps. once i got home and showered i put on my Alta HR and I was expecting that device to sync the steps from the flex like it has in the past. I counted about 5,600 steps in that 2.5 hrs i spent.

During my gym workout i use a flex2 device because it is smaller and feels more comfprtable. I spent about 2.5hrs at the gym this morning doing a workout and my work has a goal system inplace that after so much steps/miles i do in a diven day i get money back because i achieved the health goals of the month. I just got off the phone with support about this. I could have 5k steps on Mobile Track while the Charge 2 sits at home not being used, and the step count will revert to the ~189 steps or so I take in the morning before leaving for work.ДЄm I just missing something or does the Charge 2 and Mobile Track just not work together anymore? If that is the case it is highly disappointing.ДЇor me the functionality of the Charge HR and Mobile track together was perfect, I was expecting the same with the Charge 2. Now that I have the Charge 2 the step count and distance all revert to what the Charge 2 has recorded when syncing.

#Fitbit connect to android update

When syncing the Charge HR would even update to show a step count that matched what the total was in the app including the Mobile Track steps. This worked great for me as I canвЂ™t wear anything on my wrist during the day at the moment and have relied on Mobile Track to capture my steps. Since it wasnвЂ™t available I got the Charge 2.Д«efore upgrading the Charge HR and Mobile Track worked together and reported my total step count. I just had to replace my Charge HR because it split open for the second time. I have recently come across this same issue.

Finish the setup instructions, and start swapping.

Select вЂњSet Up a New Fitbit DeviceвЂќ from the Account tab in the Fitbit mobile app or Fitbit Connect.

To start using Multi-Tracker Support today, follow these easy steps: MobileTrack allows you to track the basicsВ right through your smartphone, so anytime youвЂ™re without a tracker theВ app will automatically switch over to MobileTrack and countВ your steps. Those of you with a compatible mobile device can now use MobileTrack even if you have a tracker paired. The ability to switch so easily makes it simple to use your favoriteВ Fitbit device for any occasion so you never have to leave your tracker behind.ДЄccidentally leave your tracker at home, but donвЂ™t want to lose that step challenge? Set up MobileTrackВ on your Fitbit app and Multi-Tracker Support will automatically switch over so you never have to miss a step again. The app will automatically detect when you swap from one device to another, with no buttons to push on the tracker or the app. Once multiple trackers are connected to an account, Fitbit does all the hard work for you.

Thanks to Multi-Tracker Support you can now have one tracker for daily wear and another for your workouts.